Trust Centre
Who regulates DOS & Co., which administers the UK Retention Deposit Scheme, how the money the scheme holds is protected, and how we approach security, financial-crime prevention and operational resilience, in one place, with the sources to verify it yourself.
On this page
- FCA-Authorised
- Bank of England
- ISO 27001
- B Corp
- Regulatory & licensingWho regulates us, how to verify it, and how complaints are handled.
- How your money is protectedSafeguarding under the Payment Services Regulations 2017, and what it means for you.
- Information securityOur certification, security posture and responsible disclosure policy.
- Financial crime preventionHow we verify customers, screen activity and protect you from fraud.
- Operational resilienceHow we plan for disruption and manage incidents.
- Systems & uptimeLive component status, 90-day uptime and the incident history behind it.
- Subprocessors & key suppliersThe third parties we rely on, what each is for, and where they operate.
- Privacy & legalOur legal notices, with public version history.
- Company & governanceWho we are: registration, authorisation and certifications.
- 2010
- Trusted since
At a glance
- FCA-authorised
- FRN 1041318 · Financial Conduct Authority
- ISO/IEC 27001
- Certificate No. 00510 · UKAS-accredited (3core²)
- Bank of England
- Safeguarded GBP is held liquid and unencumbered at the Bank of England through our banking technology partners.
- FCA-Authorised
- Authorised and regulated by the Financial Conduct Authority for the provision of payment services (FRN 1041318).
- ISO 27001
- Information security certified to ISO/IEC 27001 (certificate 00510).
Ask us anything about this
If you need something evidenced for your own compliance file, or want to talk to the people responsible, we will put you in touch.
Contact usWe answer regulatory and safeguarding questions directly.